Complex Risk Officer

ull Job Description

Complex Risk Officer

Job Number:


POSTING DATE: Sep 20, 2021

PRIMARY LOCATION: Americas-United States of America-New York-New York

JOB: Wealth Management


JOB LEVEL: Professional



The Complex Risk Officer is responsible for a wide variety of supervisory, compliance, and risk functions. In conjunction with the Senior Complex Risk Officer, the Complex Risk Officer has accountability for maintaining a consistent controlled environment through adherence of business ethics and practices and adherence to all applicable Federal, State and Local laws, Morgan Stanley Wealth Management policies, and other regulations. The Complex Risk Officer keeps the Senior Complex Risk Officer informed of significant matters. The Complex Risk Officer role is a non-revenue sharing position that has dual reporting to the Complex Manager and Senior Complex Risk Officer.


Surveillance and Supervision

Primary responsibility for all risk, supervisory, and compliance function for respective branch location(s)

Facilitates any supervisory inquiry or process that requires escalation from the Senior

Complex Risk Officer and/or the Regional Risk Officer

Focuses on business ethics and regulatory and compliance practices

Provides coaching and guidance on policies and procedures in order to promote risk awareness and a compliant environment

Ensure proper procedures are in place to ensure that approvals are handled appropriately and timely

Risk Management/Compliance/Legal

Monitors and implements procedures to manage all facets of risk, including data security

Facilitates regular and consistent communication of Morgan Stanley Wealth Management policies and other regulations

Liaises with the Legal and Compliance Division with customer complaints and litigation

Together with the Complex Manager and Senior Complex Risk Officer, ensures appropriate supervisory coverage is maintained at all times

Oversees responsibilities outlined in the Branch Supervisory Manual, as well as new policies to ensure the Complex has procedures in place

Supports in the preparation for and response to audits, and ensures that any audit findings are appropriately responded to and remediated

Works with Complex Manager and Senior Complex Risk Officer to monitor people risk, and ensures appropriate action is taken

Responsible for proactive client contact in determining suitability and managing risk

Active involvement with the region regarding matters presented to the Credit Committee

Primary source for intelligence on risk in regard to clients and FAs


Works closely with Special Investigation Unit on any Human Resources issues as related to risk and compliance.

Together with the Senior Complex Risk Officer facilitates the training on Morgan Stanley Wealth Management compliance policies and procedures.

Assists in the review and on boarding of FA recruits


Education and/or Experience

Bachelor’s degree required or equivalent education or experience

Previous industry experience

Active Series 7, 8 (or 9 and 10), and 63, 65 (or 66)

Other licenses as required for role or by management


Knowledge of SEC, FINRA and Firm Compliance Policies and Procedures

Effective written and verbal communication skills

Strong attention to detail

Ability to prioritize and resolve complex problems and escalate as necessary

Ability to identify issues and trends in order to anticipate change and provide recommended comprehensive solutions and remedies

Evidence of strong leadership capabilities or previous supervisory experience

Ability to organize and prioritize workflow and assignments in a deadline oriented environment

Ability to interact with Financial Advisors and clients

Excellent judgment and the ability to be discreet in all matters

Strong work ethic

Reports to:

Dual reporting: Complex Manager and Senior Complex Risk Officer

Morgan Stanley

EOE committed to diversifying its workforce.




This company is hiring for this role at multiple locations.

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