Shift Manager

Vantage Airport Group
is a privately owned, industry-leading investor, developer, and manager of
airports and transportation infrastructure around the world. Our current
network is composed of 12 active airport and rail station operations, in locations
ranging from large capital cities and tourist destinations to smaller
destinations in the U.S., Canada, the Caribbean, and Europe. These include the
$5.1B redevelopment of LaGuardia’s Terminal B in New York, and major
concessions redevelopment projects at Chicago’s Midway International Airport,
and the new terminal at the Kansas City International Airport.
For more than 27
years, Vantage has been making airports more efficient, profitable,
sustainable, and connected to the communities they serve. We have earned
international recognition in areas such as design, finance, operations, and
sustainability while delivering award-winning commercial programs and passenger
experience. Millions of passengers travel through the Vantage network on an
annual basis, and we are poised for continued growth. Passionate about People,
Place and Performance, our success lies in the strength of our global talent, a
team of some of the world’s most respected industry professionals.
We are excited to be
part of another significant redevelopment project.  As part of JFK
Millennium Partners (“JMP”), the preferred partner of Port Authority of New
York and New Jersey, Vantage has been selected to design, build, finance,
operate, and maintain Terminal 6 and 7 at John F. Kennedy (“JFK”) International
Airport. For this project, Vantage has partnered with American Triple I (ATI),
a 100% minority and woman owned investor and developer, and RXR Realty, a
leading New York commercial real estate development firm, with AECOM Hunt as
the design-build team. The project is to proceed in two phases of construction,
with the first phase to include the development of the new Terminal 6 headhouse
and departures area on a vacant site adjacent to the existing Terminal 7.
Once that has been completed, JMP will demolish the existing Terminal 7 and
construct an additional five gates, after which, JMP would then manage, operate
and maintain the new facilities.
The Role
The Shift Manager
provides leadership for the Integrated Operations Centre (IOC) Coordinators for
Terminal 7 and directs and participates in the operations of the terminal
building and related facilities, including concourses, gate areas and ramps.
  The Shift Manager is responsible for ensuring
the systems, processes, policies and procedures are in place to ensure terminal,
with a focus on ramp activities, and curbside operations are safe and efficient
while promoting a world-class guest experience.
Major Duties and Responsibilities
– Provides leadership and guidance to
IOC Coordinators
– Monitors to ensure ramp activities
are effective and efficient and GHA performance is at appropriate level and
intervenes as required
– Directs and participates in the operations
of terminal buildings, including concourses, terminals, gate areas, ramp areas,
concession areas, interior and exterior of buildings, sidewalks, and public
access roadways to assure the safety, security and efficiency of terminal and
ground transportation operations
– Monitors the activities of tenants,
licensees, maintenance, and security personnel during assigned shift, to ensure
compliance with airport terminal standards and regulations;
– In collaboration with the safety
and security function, reviews and acts on operational problems involving terminal
safety, security, federal certification and related matters as they impact the
airlines, tenants, passengers and the general public
– Resolves operational problems by ordering
actions or notifying appropriate airport, airline or security personnel
– Reviews reports of problems or
incidents and recommends and implements appropriate remedy
– In emergency situations, coordinates
terminal activities with police and other emergency personnel during incidents
and while returning the terminal to normal operation.
– Develops and implements program to
maintain records of all incidents
– Other duties as required or assigned from time to time.

Education and qualifications
– Minimum 7 years in an
operations, administration or customer service role, preferably in an
aviation or airport setting
– Experience working effectively
in a regulated environment
– Completion of a bachelor’s
degree at an accredited college of university with a focus on aviation
management or business administration preferred
– Excellent written and verbal
communications combined with critical thinking skills
– Organization and planning
skills crucial for multi-tasking while prioritizing and executing tasks
– Ability to work in a
high-pressure environment and diffuse and manage situations

Primary Work Location: Terminal 7 – JFK Airport, NY
Employee Status: Regular Full Time
Job will remain open until filled
You have:
– A preference for working with an entrepreneurial,
fast-paced team
– Demonstrated business acumen coupled with strategic,
analytical and creative skills
– Strong computer and presentation skills
– A passion for learning
– Ability to carry/lift, move, transport and position
items weighing up to 50 lbs
You are an independent self-starter, calm
under pressure and you are motivated to apply your practical experience,
technical expertise and innovative ideas to the success of the project.
In addition to a competitive compensation and
benefits package, career progression, and access to a global team of talented
professionals, we are growing and offer boundless opportunities to make your
mark.  If you share our sense of adventure, come, and join us for the
Please visit our Careers page at and follow prompts to apply with your cover letter and résumé.
All qualified candidates who are legally
entitled to work in the US will be considered.
At Vantage Airport Group, we seek and welcome
unique backgrounds, perspectives, experiences and skills. As a global
organization, we are always looking for differentiated points of view. We know
that a diverse, inclusive and empowered workforce is essential to our shared
success, and we invite you to join us for the journey.
For more information about Vantage Airport
Group, please visit:

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